Pexitics Blog

Develop these 3 competencies for Mid and Senior Managers in the VUCA world


The discussion around Competencies and then, effective Learning programs for these competencies , is happening everywhere. It is great if customized competencies are developed for different levels in the organization, but is there a point where we can start Right NOW ??

The 3 Competencies of focus are :

  1. Planning and Prioritizing work – to create smart plans to achieve store-level objectives.
  2. Communication – to plan with team members for implementation and feedback.
  3. Analytical thinking skills –  to generate Store level insights and practices to improve organizational growth

Learning Flow

1. Industry Basics – to understand current command and level of understanding of Organisation’s practices and expectations as an Organisation Champion. Industry Best practices to be taught for winning strategies at work.

2. Best Practices  – Express cross store best practices and ways to inculcate best practices, Communication strategies, and unit level evaluation for effective maintenance and accountability.

3. Competency – Identified competencies to be debriefed and expanded at individual and team level to understand its practice as a Leader and Team Manager. 

Analysis & Interpretation: Data and factors; inculcating mathematical and logical thinking practices with learning sessions on its uses and deliverables, including understanding and driving numbers-based approach to effective leadership. OODA and VUCA methodologies for Leadership.

Planning & prioritizing: Methods and practices for time planning and retail-based planning objectives. Emphasis  on using number-based planning with emphasis on Focus-driven results at work.

Communication: Behavioral indicators and acceptable practices at effective communication. Building teams and applying morale-based communication to deliver results for team communication and morale building.

What we expect out of the Organisation Champion at the end of the program

1. Clarity of purpose (Goal focus). Goals are the starting point of all achievement. “Success” means “The achievement of a goal”. Therefore, clarity of purpose, Goal focus, is the most important quality of the leader manager. It means the ability to set a valuable goal and to stick with it until it is achieved. The opposite of Goal focus is the “Drifter mentality”. The drifter is the person who sets no goals, and who simply reacts to circumstances, as they occur. The drifter mentality is driven by current events, rather than by definite goals.  On this course, we will encourage the development of a goal focused mind-set.   

2. Excellent communication skills. Accurate language. The ability to accurately explain your goals, ideas and feelings to others, in such a way that they will understand you, agree with you and will act in accordance with you.  As opposed to; suffering an excessive number of miscommunications, misunderstandings and avoidable upsets. Clear communication is a must-have-skill.    

3. Prioritisation, planning and delegation. Rational, logical planning skills. The ability to analyse facts and formulate detailed, written plans of action that will achieve the goal, in the most efficient manner possible. As opposed to failing to plan and, as a result, having to “wing it”. Wing it means, making it up as you go along, with no plan. Wing-it is failure formula. Planning, preparation and prioritisation is the success formula. We will discuss the proper way to prioritise, plan, delegate and prepare for the future. 

4. Rational conflict. The ability to manage conflict in a professional and objective manner and to nip any performance problems in the bud. Rational conflict managers are able to guide and harmonise the various personalities in the team, so that they are more able to synchronize their actions and be more likely to reinforce and complement each other:   As opposed to a disharmonious atmosphere; office personality clashes, internal squabbles and people conspiring against each other. In addition; the ability to handle difficult conversations and performance issues.   

5. Inspire and motivate yourself (Self-management). The ability to maintain a positive mental state of optimism and realistic self-confidence, especially during the tough times. As opposed to, losing heart after a defeat or series of setbacks or criticisms. Self-management includes: self-confidence, self-motivation, self-control, self-awareness, selfimprovement.

6. Inspire and motivate other people (leadership qualities). The ability to inspire the positive emotions of selfbelief, desire and self-confidence in the other members of the team, especially during difficult times. As opposed to; allowing excessive negativity, pessimism or fear to take hold of the team and weaken its spirit. We will show you how to create a positive work atmosphere at the organisation, based on what we call Rational optimism

Reach out to us at to stat a conversation for competency measurement and development.

# Competencies # Analyticalthinking #Industry #Communication #Selfmanagement #hrm #hiringbetter

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